Panasonic DP-8020e Service Handbook - [PDF Document] (2024)

Order Number: MGCS060808C0 H21

Digital Imaging Systems

DP-8020E/8020P/8016P [ Version 1.0 ]

WARNINGThis service information is designed for experiencedrepair technicians only and is not intended for use by the generalpublic. It does not contain warnings or cautions to advisenon-technical individuals of potential dangers in attempting toservice a product. Products powered by electricity should beserviced or repaired only by experienced professional technicians.Any attempt to service or repair the product or products dealtwithin this service information by anyone else could result inserious injury or death.

General Annotations9. Important Notice (Especially in thosecountries belonging to the European Union): This product is fullycompliant with the national laws transposed from the EU Directiveon the restriction of the use of certain hazardous substances(RoHS) in electrical and electronic equipment, effective 1st July2006 in the EU countries. In order for the product to comply withthe RoHS Directive, the six particular substances (lead, mercury,cadmium, hexavalent chromium, polybrominated biphenyls, andpolybrominated diphenyl ethers) have been either totally eliminatedor limited to the concentration level below maximum allowed.Consequently spare parts have been changed to RoHS-compliant partswhere applicable. To ensure compliance with the spare partsapplication of the RoHS legislation, please make sure to follow thedetails provided in this manual when ordering spare parts andcarrying out repairs.

The contents of this Service Handbook, and the Specificationsare subject to change without notice. Panasonic Communications Co.,Ltd. reserves the right to make improvements in the product designwithout reservation and without notice. Published in Japan.

Important NoticePlease read these Instructions completely BEFOREinstalling any optional accessories. Installing the additionalboard, or connector with the power ON (only the power switch OFF)could damage the SPC, and/or SC board. If the Hard Disk Drive Unitis installed, to prevent a Disk Scan Function from being performed(similar to when the power is abruptly interrupted to the PC), itis important to follow the step sequence below when turning OFF thePower Switch on the machine.

How to turn OFF the Power:

1. If the machine is in the "ENERGY SAVER (Shutdown Mode)", youmay turn the Power Switch on the machine to the OFF position. If itis not in the "ENERGY SAVER (Shutdown Mode)", continue to step 2below. 2. Press "FUNCTION" and "ENERGY SAVER" keys simultaneouslyfirst. 3. Wait approximately 10 seconds while the machine writesthe closing status onto the Hard Disk Drive Unit, and advances into"ENERGY SAVER MODE". 4. Turn the Power Switch on the machine to theOFF position. 5. Disconnect the Telephone Line Cable, if the FaxOption is installed. 6. Unplug the AC Power Cord.(When the Faxoption is installed, there is a remote possibility of electrocutionwhen servicing the unit during a Lightning Storm. As a precaution,disconnect the Telephone Line Cable first, before unplugging the ACPower Cord.

Caution:

Depending on your machines model, it may weight approximately93.26 - 98.33 lb (42.3 - 44.6 kg) without any options. To preventinjuries, use the appropriate number of personnel to lift, or movethe machine as illustrated. Do not lift the machine by the PaperTray as it may cause damage and/or bodily injury.

Note: Refer to the Installation Instructions when installing themachine.

PrecautionsFor Your SafetyTo prevent severe injury and loss oflife, read this section carefully before servicing the Panasonicmachine to ensure proper and safe operation of your machine. Pleaseensure that the machine is installed near a wall outlet and iseasily accessible. This section explains the Warnings and Cautionsused in the machine and/or this manual.

WARNING: Denotes a potential hazard that could result in seriousinjury or death. CAUTION: Denotes hazards that could result inminor injury or damage to the machine.

This section also explains the Warnings and Cautions used in themachine and/or this manual. These symbols are used to alertoperators to a specific operating procedure that must not beperformed. These symbols are used to alert operators to a specificoperating procedure that must be emphasized in order to operate themachine safely.

WARNING Power and Ground Connection CautionsEnsure that the plugconnection is free of dust. In a damp environment, a contaminatedconnector can draw a significant amount of current that cangenerate heat and eventually cause fire if left unattended over anextended period of time. Always use the power cord provided withyour machine. When an extension power cord is required, always usea properly rated cord. 120 V/15 A or AC 220 - 240V/10 A If you usea cord with an unspecified current rating, it may be underrated,and the machine, or plug may emit smoke, orbecome hot to the touch.Do not attempt to repair, pull, bend, chafe or otherwise damage thepower cord. Do not place a heavy object on the cord. A damaged cordcan cause fire or electric shocks. Never touch a power cord withwet hands. Danger of electric shock exists. If the power cord isdamaged, or insulated wires are exposed, contact the authorizedPanasonic dealer for a replacement. Using a damaged cord can causefire or electric shocks. Stop operation immediately if your machineemits smoke, excessive heat, unusual noise, or abnormal smell, orif water is spilt onto the machine. These conditions can causefire. Immediately switch Off and unplug the machine, and contactthe authorized Panasonic . dealer. Do not disconnect or reconnectthe machine while the power switch is in the On position.Disconnecting a live connector can cause arcing, consequentlydeforming the plug and cause fire. When disconnecting the machine,grasp the plug instead of the cord. Pulling on a cord forcibly candamage it, and cause fire, or an electric shock. When the machineis not used over an extended period of time, switch it Off andunplug it. If an unused machine is left connected to a power sourcefor a long period, degraded insulation can cause electric shocks,current leakage or fire. Be sure to switch Off, and unplug themachine before accessing the interior of the machine for cleaning,maintenance or fault clearance. Access to a live machine's interiorcan cause an electric shock.

Once a month, unplug the machine and check the power cord forthe following. If you notice any unusual condition, contact yourauthorized Panasonic dealer . The power cord is plugged firmly intothe receptacle. The plug is not excessively heated, rusted, orbent. The plug and receptacle are free of dust. The cord is notcracked or frayed.

Operating SafeguardsDo not touch areas where these cautionlabels are attached to, the surface may be very hot and may causesevere burns. Do not place any liquid container such as a vase, orcoffee cup on the machine. Spilt water can cause fire or shockhazard. Do not place any metal parts such as staples or clips onthe machine. If metal and flammable parts get into the machine,they can short-circuit internal components, and cause fire orelectric shocks. If debris (metal or liquid) gets into the machine,switch Off and unplug the machine immediately. Operating adebris-contaminated machine can cause fire or electric shock. Donot try to alter the machine configuration or modify any parts. Anunauthorized modification can cause smoke or fire.

Consumable SafeguardsNever dispose of toner, toner cartridge, ora waste toner container into an open flame.Toner remaining in thecartridge/bottle can cause an explosion, burns and/or injuries.Keep button batteries/stamp out of the reach of children to preventchocking or poisoning. If a button battery/stamp is swallowedaccidentally, get medical treatment immediately,

Notice: California only:This product contains a CR Coin CellLithium Battery which contains Perchlorate Material - specialhandling may apply. Seewww.dtsc.ca.gov/hazardouswaste/perchlorate

CAUTION Installation and Relocation CautionsDo not place themachine near heaters or volatile, flammable, or combustiblematerials such as curtains that may catch fire. Do not place themachine in a hot, humid, dusty, or poorly ventilated environment.Prolonged exposure to these adverse conditions can cause fire orelectric shocks. Place the machine on a level and sturdy surfacethat can withstand the weight of the machine. Refer to theSpecifications section for the weight of the machine. If tilted,the machine may tip-over and cause injuries.When relocating themachine, remove the toner and/or developer, and pack the machinewith proper e packing materials for shipping.

When moving the machine, be sure to unplug the power cord fromthe outlet. If the machine is moved with the power cord attached,it can cause damage to the cord which could result in fire orelectric shock.

CAUTION Operating SafeguardsDo not place a magnet near thesafety switch of the machine. A magnet can activate the machineaccidentally, resulting in injuries. Do not use a highly flammablespray, or solvent near the machine. It can cause fire. When copyinga thick document, do not use excessive force to press it againstthe scanning glass. The glass may break and cause injuries. Nevertouch a labelled area found on, or near the heat roller You can getburnt. If a sheet of . paper is wrapped around the heat roller, donot try to remove it yourself to avoid injuries or burns. SwitchOff the machine immediately, and wait until it cools down. Do notuse conductive paper, e.g. folding paper, carbon paper and coatedpaper. When a paper jam occurs, they can cause a short circuit andfire. Do not place any heavy object on the machine. An off-balancemachine can tip-over, or the heavy object can fall, causing damageand/or injuries. Keep the room ventilated when using the machinefor an extended period of time to minimize the ozone density in theair. When copying with the document cover open, do not lookdirectly at the exposure lamp. Direct eye exposure can cause eyefatigue or eye injury. Pull the paper trays out slowly to preventinjuries. When removing jammed paper, make sure that no pieces oftorn paper are left in the machine. A piece of paper remaining inthe machine can cause fire. If a sheet of paper is wrapped aroundthe heat roller, or when clearing a jammed paper that is difficultor impossible to see, do not try to remove it by yourself. Doing socan cause injuries or burns. Switch Off the machine immediately,and wait until it cools down.

Consumable SafeguardsNever heat the drum cartridge, or scratchits surface. A heated, or scratched drum can be hazardous to yourhealth. Do not mix new and old batteries together, as they canburst or leak, causing a fire or injuries. Be sure to use thespecified type of batteries only. . Ensure that batteries areinstalled with correct polarity. Incorrectly installed batteriescan burst or leak, resulting in spillage or injuries.

OthersWhen clearing a paper jam or other fault, follow theappropriate procedure given in this manual. The machine has abuilt-in circuit for protection against lightning-induced surgecurrent. If lightning strikes in your neighborhood, maintain anample distance from the machine, and do not touch it until thelightning stops. If you notice flickering, distorted images, ornoises on your audio-visual units, your machine may be causingradio interference. Switch it Off, and if the interferencedisappears, the machine is the cause of the radio interference.Perform the following procedure until the interference iscorrected. Move the machine, and theTV and/or radio away from eachother. Reposition or reorient the machine, and theTV and/or radio.Unplug the machine, TV and/or radio, and replug them into outletsoperating on different circuits. Reorient the TV and/or radioantennas, and cables until the interference stops. For an outdoorantenna, ask your local electrician for support. Use a coaxialcable antenna.

Table of ContentsSpecifications........................................ 141.1. 1.2. 1.3. 1.4. 1.5.Control Panel ..........................................14Specifications Table................................16 Fax, Printerand Internet Fax Functions.........................................26 SystemCombination...............................37 OptionsList.............................................38 5.14. PaperTray ........................................... 246 5.15.Automatic Document Feeder ............... 248 5.16. InvertingAutomatic Document Feeder (For DP-8020E).................................... 256 5.17. PCBoards/Harnesses.......................... 274 5.18. 2nd/4th PaperTray .............................. 280 5.19. 3rd Paper Tray..................................... 286 5.20. Packing andAccessories 1. For USA and Canada ...................... 292 5.21.Packing and Accessories 2. For China......................................... 294 5.22. Packing andAccessories 3. For Other Destinations (except USA, Canada andChina) ........ 296 5.23. Printer Controller Module for PCL6............................................... 298 5.24. PrinterController Module for PS/PCL6......................................... 300 5.25. FaxCommunication Board................... 302 5.26. Keyboard Option.................................. 306 5.27. Hard Disk DriveUnit............................. 308 5.28. Accounting Software............................ 310 5.29. i-ADF Packing andAccessories ........... 312 5.30. ADF Packing and Accessories............. 314 5.31. 2nd/4th Paper Tray and 3rd Paper TrayPacking and Accessories ..........................................316 5.32. Dehumidifier Heater Kit (For Main Unit)..................................... 318 5.33. Dehumidifier HeaterKit (For Optional Paper Tray(s)) ................ 320 5.34. KeyCounter Harness Kit ..................... 322 5.35. HardwareIdentification Template ........ 324

Maintenance, Adjustments and Check Points.......................................... 392.1. 2.2. 2.3. 2.4.2.5. 2.6. 2.7. 2.8. 2.9. Preventive Maintenance.........................39 Required Tools.......................................41 Preventive MaintenancePoints ..............42 Preventive Maintenance Check List...............................................44 Resetting the P/M(Preventive Maintenance) Counter .........46 Lubrication Point List..............................47 Updating the Firmware...........................48 Copy Quality Adjustment Procedure(Order) ....................................................56Adjusting the Printer Registration, LSU Image Side to Side.........................59

2.10. Signal Waveform ....................................63

Troubleshooting .................................. 1243.1. 3.2.Error Codes (For Copier) ......................124 InformationCodes Table (ForFacsimile)......................................134

Service Modes...................................... 1414.1. 4.2.Service Modes (For Copier)..................141 Service Modes (ForFacsimile) .............169

Exploded View & Parts List ................ 1985.1. 5.2.5.3. 5.4. 5.5. 5.6. 5.7. 5.8. 5.9. Destination Codes................................199 CoverAssembly....................................200 Scanner Unit.........................................204 Control PanelUnit.................................208 Paper Transportation............................212 Automatic Duplex Unit..........................216 ElectricalParts......................................220 Frame Parts..........................................224 Fuser Unit.............................................228

Alphanumerical Parts List .................. 328

5.10. Hopper Unit...........................................2325.11. Developer Unit ......................................2345.12. Drum Unit..............................................2385.13. Drive Unit..............................................242

DP-8020E/8020P/8016P

1 Specifications1.1. Control PanelDP-8020 Series for PU(USA/Canada, etc.)DP-8020E

DP-8020P

DP-8016P

OPTIONS (DP-8020E/8020P only)

Note1: 1. DP-8020P is not available for USA and Canada. 2. Modelavailability may differ as per destination. Please ask your salescompany for details. Note2: LCD Display Brightness Adjustment Toadjust the brightness of the LCD display, press and while holdingdown the "CLEAR" key, keep pressing the "ORIGINAL SIZE", or the"COPY SIZE" key until the desired brightness is achieved. ORIGINALSIZE: Dimmer COPY SIZE : Brighter

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DP-8020 Series for Other DestinationsDP-8020E

DP-8020P

DP-8016P

OPTIONS (DP-8020E/8020P only)

Note: Model availability may differ as per destination. Pleaseask your sales company for details.

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1.2.1.2.1.

Specifications TableCopy FunctionItems Description DP-8020EDP-8020P DP-8016P Desktop Fixed Left / Rear Left / Center CenterFace Down Organic Photo Conductor (OPC) Dry Electrostatic SystemDry Dual Components No Heat & Pressure Ledger (11 x 17 in) / A3(297 x 420 mm) Paper Size LDR, LGL, LTR, LTR-R, INV-R A3, A4, A4-R,A5, A5-R, B4, FLS A3, A4, A4-R, B4, B5, B5-R LDR, LGL, LTR, LTR-R,INV-R Bypass Tray A3, A4, A4-R, A5-R, B4, FLS A3, A4, A4-R, B4, B5,B5-R #10 (4.1 x 9.5 in) DL (4.3 x 8.7 in) 16-24 lb (60 - 90 g/m2)15-34 lb (55 - 133 g/m2) 17-24 lb (64 - 90 g/m2) Less than 30 secRemarks

Basic Specifications 1 Type 2 Platen 3 Original Position PlatenADF / i-ADF 4 Recording Paper Path 5 Face Up / Face Down 6 Drum 7Copy Process 8 Developing Process 9 Toner Recycle 10 Fusing System11 Max Original Size 12 Paper Tray

Bypass Tray (Envelope) 13 Paper Weight Paper Tray Bypass TrayADU 14 Warm-up Time

For USA and Canada For EU FLS = 8 x 13 in, 8.5 x 13 in For OtherDestinations For USA and Canada For EU FLS = 8 x 13 in, 8.5 x 13 inFor Other Destinations For USA and Canada For EU

15 First Copy Time

Less than 6.9 sec

For DP-8020E 68 F (20 C) From Platen, Letter/ A4 Portrait,1stPaper Tray. Period between Start Key is pressed and Paper ejectedto the Exit Tray. When LSU is ready.

16 Copy Speed Ledger A3 Legal / B4 / FLS Letter-R / A4-R Letter/ A4 Invoice-R / A5-R

11 cpm 11 cpm 13 cpm 16 cpm / 15 cpm 20 cpm 20 cpm

9 cpm 10 cpm 11 cpm 13 cpm 16 cpm 16 cpm

From Platen, 1st Paper Tray, and Paper ejected to the Exit Tray,LSU is ready, and Continuous Copy.

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Items

Description DP-8020E DP-8020P DP-8016P

Remarks

17 Zoom Enlargement Selected Original size / Copy size ReductionSelected Original size / Copy size Zoom 50 - 200% 18 Paper FeedFront Loading Universal Paper Tray Paper Tray Capacity 550 sheets x1 Auto Size Setting No Low Level Warning Empty Only Bypass PaperTray Capacity 50 sheets Auto Size Setting Yes Paper Capacity 600sheets (Std. Configuration) 19 Multi Copy Range 999 sheets 20Gradation Text Bi-Level Text / Photo 256 steps Photo 256 steps 21Resolution 600 dpi 22 Standard Sorting Memory 16 MB Size 23Standard Page Memory 32 MB Size 24 Exit Tray Capacity Standard: 250sheets 25 Color No 26 Dimensions 22.0 x 21.9 x 18.1 in (558 x 557 x460 mm) (W x D x H) 33.2 x 24.6 x 24.5 in (844 x 624 x 623 mm) 27Operating Space 33.2 x 22.2 in (W x D) (844 x 565 mm) DP-8020EDP-8020P*/ 8016P/ DP-8020E DP-8020P/ 8016P 95.46 lb (43.3 Kg) 93.26lb (42.3 Kg) 98.33 lb (44.6 Kg)

1% Step

LTR / A4 : 20 lb (75 g/m2) Control Panel Selectable

LTR / A4 : 20 lb (75 g/m2) Paper Tray 1 (Std) + Bypass PaperTray

Halftone by Error Diffusion Scanning and Printing.

H: To Platen Glass. Includes ADF / Bypass Paper Tray.

Includes Bypass Paper Tray. For PU (USA/Canada, etc.) *DP-8020Pis not available for USA and Canada

Weight

For EU and Other Destinations 96.12 lb (43.6 Kg)

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Items Options 1 Paper Feed System 550 sheets 2nd Paper TrayPaper Size Detection Low Level Paper Warning 550 sheets 3rd PaperTray Paper Size Detection Low Level Paper Warning 550 sheets 4thPaper Tray Paper Size Detection Low Level Paper Warning Max. PaperCapacity 2 Stand Stand for 4*-Paper Tray Configuration

Description DP-8020E DP-8020P DP-8016P

Remarks LTR / A4 : 20 lb (75 g/m2)

Yes Manual Empty Only Yes Manual Empty Only Yes Manual EmptyOnly 2, 250 sheets 1, 150 sheets Low Stand with Casters DA1D18C(For USA and Canada Only) DA-DA191-PE (For Other Destinations) LowStand with Casters DA1D18C (For USA and Canada Only) DA-DA190-PE(For Other Destinations) Mid Stand with Casters DA1D18B (For USAand Canada Only) DA-DA189-PE (For Other Destinations) High Standwith Casters DA1D18A (For USA and Canada Only) DA-DA188-PE (ForOther Destinations) No Control Panel Selectable No Control PanelSelectable Control Panel Selectable

Option

Stand for 3*-Paper Tray Configuration

Option

Stand for 2-Paper Tray Configuration

Option

Stand for 1-Paper Tray Configuration

Option

Note: The same Stand (DA1D18C) is used for either 3 or 4 PaperTray Configuration for USA and Canada. Option For USA and Canada 3Platen Cover Standard For EU and Other Destinations Free Stop YesFrom 30 to 70 degrees.

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Items 4 ADF Single Side Type Original Set Scanning MethodCapacity (Originals) SADF Mode Free Stop 5 Inverting ADF (i-ADF)Duplex Type Original Set Scanning Method Capacity (Originals) SADFMode 6 Free Stop Exit Tray (Inner) Tray Position Number of BinsFace Up / Face Down Bin Capacity Multi Tray Function Shift TrayFunction Finisher Exit Tray (Outer) Automatic Duplex Unit CounterKey Counter Capability 11 Dehumidifier 12 Sorting Image MemoryOptional Image Memory 1 (16MB) Optional Image Memory 2 (64MB)Optional Image Memory 3 (128MB)

Description DP-8020E DP-8020P DP-8016P Option Face Up SheetThrough 50 sheets Yes Yes Option No Face Up Sheet Through 50 sheetsYes Yes Inner 1 Face Down 250 sheets No No No No Standard :DP-8020E Option Option Yes Yes Yes

Remarks

LTR / A4 : 20 lb (75 g/m2) From 30 to 70 degrees.

LTR / A4 : 20 lb (75 g/m2) Available for single side scanningonly. From 30 to 70 degrees.

7 8 9 10

The Harness Kit contains only Harnesses, Bracket and a Screw.Supplied as a Service Part.

Unit comes standard with 16 MB. 1-Slot available for an OptionalImage Memory module. Additional Optional Sorting Image Memory(Minimum 16 MB) is required for the Hard Disk Drive to function.(For Tandem, Remote Copy, etc.)

13 Hard Disk Drive

Option

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Items Features 1 Automatic Features Auto Magnification SelectionAuto Paper Selection Auto Paper Tray Selection Auto Start

Description DP-8020E DP-8020P DP-8016P

Remarks

Yes Yes Yes Yes

Using ADF only

Remote Diagnostic Machine Stops when Out of Toner 2 AdditionalFeatures Low Level Paper Warning Photo Mode Original DetectionRelease Edit / Effects Book Mode Edge Mode Margin Mode X-Y ZoomStamping / Page Numbering Inverse Mode (Negative / Positive)Centering Mode Image Repeat Mirror Mode Others (Inverting ADF &ADU) 2-Page Copy Mode 2 in 1 4 in 1 6 in 1 8 in 1 Booklet Mode

Yes

Reservation while Power On Initializing. Requires the FaxCommunication Board (DA-FG180) option or the Internet Fax / E-MAILModule (DA-NF180) option. PPC Function

Yes Empty Only Yes No Yes Yes Yes No No No Yes Yes No Yes YesYes No No No

256 steps Manually overridden when using the Original Sizekeys.

With Digital Sky Shot

LDR LTR x 2 (A3 A4 x 2, B4 B5 x 2)

Copy from four 1-Sided pages to 1 Booklet Mode sheet.

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Items Duplex Copy 12 21 22 Book2 1st Page BLANK 1st Page IMAGEImage Rotation (90 or 270 ) Electronic Sorting Rotation SortingInsertion Job Cover Mode Page Insertion Mode OHP Interleave ModePresentation Mode Department Counter ADF Multi Size Feed JOB Buildand SADF Mode Original Counter Job Memory Job Time DisplayConcurrent Copy Tandem Copy Mode Remote Copy Mode Scan Once PrintMany Mode Job Complete Notice Trial Copy Mode Weekly Timer FunctionMode Interrupt Electronic Counter Digital Sky Shot Mode DoubleExposure 3 Control Panel Display Status Lamp

Description DP-8020E DP-8020P DP-8016P Yes Yes Yes Yes No No YesYes Yes No No No No Yes No Yes No Yes Yes Yes No No Yes Yes No NoYes Yes Yes Yes Yes LCD Yes No No No No

Remarks

Scanning twice by turning the original. 12/21/22 Book 2

300 Departments

2 Jobs in Memory 12 Concurrent Copy Jobs

20 digits x 2 lines GREEN: Scanning / Printing RED: Alarm /Warning

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Items Key Original Size Copy Size Keypad Clear Stop Start EnergySaver Multi Size Feed Sort Function Mode Original Detection ReleaseInterrupt Reset One-Touch key Mode Change LCD Main IndicationMessage Language (Default) Original Size / Image Indication PaperSize / Image Indication Paper Tray Selection Selected Paper Tray /Tray Status Original Mode Selection Copy Density Selection SettingConfirmation Function Classification Zoom Magnification Number ofCopies JOB Build and SADF / Multi Size Feed Mode Error CodeFinishing Warning Indicators Add Toner Toner Waste Container FullAdd Paper (No Paper) Add Paper (Under 50 sheets)

Description DP-8020E DP-8020P DP-8016P Yes Yes Yes Yes Yes YesYes No Yes Yes No Yes Yes Yes Yes English (American) SpecifiedLanguage Yes (without Image) Yes (without Image) Yes Yes Yes YesYes Yes Yes Yes Yes Yes No Yes Yes Yes Yes No

Document Sensor Motor

Panel(PNL PC Board)

Main PC Board (SC PC Board)

PCL6 Emulation Option PS/PCL6 Emulation Option Network ScannerOption

Fax Communication Option (FXB/MJR)Printer

USB Interface 10/100 Ethernet Interface

Key Counter Harness Option

Automatic Duplex Unit (DP-8020E only)

Internet Fax/ E-Mail Option

Dehumidifier Heater Kit

Electronic Sorting Memory

Expansion Flash Memory Card 4 or 8M

Image Memory 16, 64, 128MB Either Option

Hard Disk Drive Option

SPC PC Board

2nd Paper Tray (CST2 PC Board)

3rd Paper Tray (CST3 PC Board)

Standard Configuration 4th Paper Tray (CST2 PC Board) Option

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1.5.

Options ListOption Number Remarks DA-PC820 Printer Controllerfor PCL6* Printer Controller for PCL6/PS3* DA-MC820 ForDP-8020E/8020P* only DA-FG180 G3 Fax Communication DA-KB180Additional Optional Sorting Image Memory (Minimum 16 MB) isrequired for the Hard DA-HD18 Disk Drive to function. (Foradditional 800 address book, etc.) DA-EM600 F-ROM Board (8 MB)UE-410047 Additional Memory for Fax / Internet Fax UE-410048DA-SM16B For Electronic Sorting DA-SM64B DA-SM28B DA-WA10 ForAccounting Function DA-UC200 Available in Specified DestinationsDA-AS181 DA-AR202 For DP-8020E DA-DS184 4th Paper Tray is forDP-8020E only. DA-DS185 3rd Paper Tray is for DP-8020E only.DA1D18A For USA and Canada Note: DA1D18B The same Deluxe Stand(DA1D18C) is used for either 3 or 4 Paper Tray DA1D18CConfiguration. DA-DA188-PE DA-DA189-PE Available in SpecifiedDestinations DA-DA190-PE DA-DA191-PE DA-KH180

Options Option Name Printer Controller Module (PCL) Multi PageDescription Language Controller Module (PCL/PostScript) FaxCommunication Board Keyboard Option Hard Disk Drive Unit ExpansionBoard Expansion Flash Memory Card, 4 MB Expansion Flash MemoryCard, 8MB Image Memory (16MB) Image Memory (64 MB) Image Memory(128MB) Accounting Software Platen Cover Automatic Document FeederInverting Automatic Document Feeder 2nd / 4rd Paper Tray 3rd PaperTray Deluxe Stand (High) Deluxe Stand (Mid) Deluxe Stand (Low)Stand (1-Paper Tray Configuration) Stand (2-Paper TrayConfiguration) Stand (3-Paper Tray Configuration) Stand (4-PaperTray Configuration) Key Counter Harness Kit

Note: 1. PCL6 is a Page Description Language of theHewlett-Packard Company. 2. PS3 is a Page Description Language ofthe Adobe Systems Company. 3. Availability may differ as perdestination. Please ask your sales company for details. SuppliesPart Name Toner OPC Drum Developer Part Number DQ-TUJ10K-PUDQ-TUJ10K-PK DQ-TU10J-PB DQ-H60J DQ-Z60J Remarks For PU(USA/Canada, etc.), 10K For China, 10K For EU and OtherDestinations, 10K 60K 60K

Note: Availability may differ as per destination. Please askyour sales company for details.

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2 Maintenance, Adjustments and Check Points2.1. PreventiveMaintenancePreventive maintenance is performed at specificintervals, and consists of machine cleaning, and parts replacement.It is essential to perform these service activities properly, andat the specified intervals for customer satisfaction. The purposeof this service is to maintain machine performance, and imagequality. - You should prepare the replacement parts, and cleaningtools beforehand. - After completing the preventive maintenance,discard the used parts, and packaging in accordance with localregulations, and clean the surrounding area. - Before servicing theequipment, turn the power switches Off, and disconnect the powercord from the wall outlet. - Before using solvents such as IPA(Isopropyl alcohol), put on rubber gloves, and wear eye protection.1 Timing - Perform the preventive maintenance in accordance withthe Preventive Maintenance Check List (refer to 2.4) Cleaning theRollers - Rollers should be cleaned with water, and a soft cloth. -Use the IPA (Isopropyl Alcohol) sparingly. Disassembly andAdjustment Precautions CAUTION! Turn the Power Switch on the RightSide of the machine to the OFF position, and then unplug the ACPower Cord from the wall outlet before disassembling the machine.(During a Lightning Storm, to prevent electrocution disconnect theTelephone Line Cable first before unplugging the AC Power Cord.) -After taking the unit apart, do not attempt to operate the machine.- When operating the machine with covers removed, be careful, andavoid clothing from being caught by moving components. - While theelectricity is applied to the unit, do not connect nor disconnectthe connectors on any PC Board. - When handling the drum, followthe precautions listed in section 2.3. - Ensure to use correctscrews. - Use toothed lock washers for the installation of groundwires to ensure electrical continuity. - To reassemble, reverse thesequence of disassembly, unless otherwise specified. - Blown fusesshould only be replaced with fuses of the same specifiedrating.

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Laser Handling Precautions The optical laser system employed bythis photocopier is completely sealed by a protective housing, andan external cover. Therefore, the laser beam will not stray or leakduring photocopying operation. However, when servicing thephotocopier, take the following precautions: 1. Do not insert anyscrewdrivers, or other tools that have high reflective propertiesinto the laser's path. 2. . Before servicing the machine, removewatches, rings, or other metallic objects that you may be wearing.(This is to avoid the danger of the laser striking the eye byreflecting off the metallic objects being worn.) Since the laserbeam cannot be seen with the naked eye, for maximum safety, pleasefollow the above precautions.

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2.2.

Required ToolsNo. Tools 7 Pliers 8 Cotton Swab 9 Brush KS-660 -Conductive Grease 10 (Available from Shin-Etsu Silicones ofAmerica, Inc. URL: http://www.shinetsusilicones.com) MolykoteEM-50L Grease 11 (Available from Dow Corning, URL:http://www.dowcorning.com)

No. Tools 1 Soft Cloth 2 Isopropyl Alcohol 3 PhillipsScrewdriver (#2) 4 Stubby Phillips Screwdriver (#2)

5 6

Slotted Screwdriver (3/32 in) Tweezer

2.2.1.No. 1

Preventive Maintenance MethodPart Description Memory DataImportant Action Check Comments 1. Print the RAM DATA forreference, and as a precaution. 2. After completing the task(s),print, and compare the RAM DATA with the previously printed one. 1.Clean the Rollers, and Separation Rubber with a Wet soft cloth(Water). Note: For stubborn toner accumulation, wipe with a softcloth saturated with Isopropyl Alcohol first, then follow up with asoft cloth saturated with water. 1. Clean the Scanning Glass, orWhite Reference Sheet with Isopropyl Alcohol when required. 1.Remove any foreign obstacles. 2. Clean the Rollers with a Wet softcloth (Water). 1. Do not touch the surface of the Mirrors with yourhands. 2. Clean any dirt, or fingerprints with a Dry Cotton Swab.Note: Do not use any type of Alcohol. 1. Check the Harnesses. 2.Check the Connectors. 3. Check the Screws. If required, replaceconsumable parts. 1. Check, and grease the required Gears, andShafts. 1. Check for belt looseness, or abrasion. 2. Adjust theIdle Pulley.

Auto Document Feeder (ADF)

Check & Clean

3 4 5

Scanner Unit Transmitter Unit Mirrors

Check & Clean Check & Clean Check & Clean Check

Inspection Items

7 8

Gears, Rollers Shafts Check & Grease Timing Belts Check& Clean

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2.3.

Preventive Maintenance Points3 4 5 1 2

i-ADF

8 11 9 10 6 7 15 13 14 43 42 37, 39 36, 38, 41 40 27 26 27 25 2220 17 18, 19 23, 24 21 20 17 18, 19 21 20 17 18, 19 21 20 17 18,19

ADF16

DETAIL A

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29 31

28 35 32, 33, 34

DETAIL A

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2.4.

Preventive Maintenance Check List

The chart outlined below is a general guideline for maintenance.Cleaning Cycle Method (Sheet) 60K 60K 60K 60K 60K 60K 60K 60K 60K60K 60K 60K 60K 60K 60K 60K 60K 60K 60K 60K 60K 60K 60K 60K Water 1Water 1 Water 1 Water 1 Water 1 Water 1 Water 1 Water 1 Water 1Water Dry soft cloth Water 1 Water 1 Water1 1

No.

Mechanical Parts i-ADF Unit

Ref. No.

Replacement/Adjustment Cycle Procedure (Sheet) 120K 120K 120K120K 120K 120K 60K 120K 120K 120K 120K 120K 120K 120K 120K 120KRefer to 2.2.9.of the Service Manual Refer to 2.2.4.of the ServiceManual Refer to 2.2.2.of the Service Manual Refer to 2.2.1.of theService Manual

Ref. Counter F7-08

1 2 3 4 5 6 7 8 9 11

ADF Roller Pre Feed Roller Separation Roller Torque LimiterSpring ADF Unit Exit 1 Roller White Sheet Feed Roller Pre FeedRoller Paper Feed Roller

2314 2018 2509 2511 1812 1814 2010 2018 2024 2001

Torque Limiter Bushing 2510

F7-08

10 Separation Rubber

12 Scanning Pad 1822 Scanner Unit 13 Mirror 1 415 14 Mirror 2421 15 Platen (L) Glass 106 16 Scanning (S) Glass 110 2nd, 3rd& 4th Paper Trays 17 Pickup Roller 18 Separation Roller 19Torque Limiter 1 20 Feed Roller 21 Intermediate Roller Sheet Bypass22 Feed Roller 23 Separation Roller 24 Torque Limiter 2 25Registration Roller Bias Transfer Unit 26 Bias Transfer Roller(BTR) 27 Duplex Feed Roller Process Unit Developer 689 658 691 601711 735 1403 619 629 690 623 3104

F7-04

Refer to F7-12/-13/2.2.10.of the 14/-15 Service Manual

Water 1 Water 1 Water 1 Dry soft cloth Water 1 -

F7-11

Refer to 2.2.8.of the Service Manual Refer to 2.2.5.of theService Manual

F7-02

28 OPC Drum

60K 60K

F7-10 F7-06

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No.

Mechanical Parts

Ref. No. 1444 1443 1408 1410 1411 1412 1415

29 Charge Corona Case 30 Charge Wire 31 32 33 34 35 CleaningBlade Front Cleaning Felt Rear Cleaning Felt Cleaning Sponge SplashPrevention Sheet Fuser Unit

Cleaning Cycle Method (Sheet) 60K 10K By Customer -

Replacement/Adjustment Ref. Cycle Counter Procedure (Sheet)Refer to F7-07 2.2.5.of the 60K Service Manual 60K 60K 60K 60K60K

36 Fuser Roller 37 Pressure Roller 38 Fuser Roller Bushing 39Pressure Roller Bushing 40 Thermistor Assembly 41 Fuser Lamp 42Separator 43 Exit 2 Roller Main Unit 44 Ozone Filter 45 Toner SpillTray

1115 1021 1114 1020 1125 1116 1109 1104 825 1202

60K 60K 60K 60K 60K 60K

Water 1 Water 1 Dry soft cloth Dry soft cloth Water 1 -

120K 240K 120K 240K 120K 240K 120K 240K -

Refer to 2.2.6.of the Service Manual

F7-02

Refer to F7-02 2.2.13.of the Service Manual

Note: 1. Wet Cloth represents a soft cloth saturated with water.For stubborn toner accumulation, wipe with a soft cloth saturatedwith Isopropyl Alcohol first, then follow up with a soft clothsaturated with water. 2. The Maintenance Cycle is based on theCounter Information for each individual module. To verify thecounter information, print the Total Counter List using the ServiceMode: F7 - Electronic Counter - 00 (List Print). 3. Cleaning,Replacement, and Adjustment Cycle (Sheet) are based on usingPanasonic's recommended standard paper, and supplies. These cyclesmay vary with the kind of paper used, Paper size, orientation,print duty, continuous/interval print, and/or ambient conditions.Total Counter View Mode on the LCD The Total Counter can bedisplayed on the Panel Display by pressing "COPY SIZE", and "PAPERTRAY" keys simultaneously in Standby mode for quick reference.

TOTAL COUNTER 1234 LCD Display Brightness Adjustment To adjustthe brightness of the LCD display, press and while holding down the"CLEAR" key, keep pressing the "ORIGINAL SIZE", or the "COPY SIZE"key until the desired brightness is achieved. ORIGINAL SIZE: DimmerCOPY SIZE : Brighter 45Ver. 1.0 OCT 2006

DP-8020E/8020P/8016P

2.5.

Resetting the P/M (Preventive Maintenance) Counter

When the machine reaches the preset P/M Cycle, it will show"Call for P/M", or "Replace The Toner Waste Container" on the LCDDisplay. The PM Counter can be reset by following the proceduresbelow.

2.5.1.

"Call for P/M" (Default: 120K)

1. Perform the P/M (Preventive Maintenance). Refer to Section2.3, and 2.4. 2. Press FUNCTION, ORIGINAL SIZE, and 3 keyssequentially to enter the Service Mode. 3. Enter the Copy ServiceMode F5-70 (PM Cycle), and change to the desired value. 4. PressFUNCTION, and CLEAR keys simultaneously to exit the ServiceMode.

2.5.2.

"Call for P/M ADF" (Default: Not Set)

1. Perform the P/M (Preventive Maintenance). Refer to Section2.3, and 2.4. 2. Press FUNCTION, ORIGINAL SIZE, and 3 keyssequentially to enter the Service Mode. 3. Enter the Copy ServiceMode F5-87 (ADF PM Cycle), and change to the desired value. 4.Press FUNCTION, and CLEAR keys simultaneously to exit the ServiceMode.

2.5.3.

U14 "Replace The Toner Waste Container"

A. Blinking Maintenance, and Toner Waste Container IndicatorsUpon detecting that the Toner Waste Container is full, the machinewill complete the current job, and stop operating. A blinkingMaintenance, and Toner Waste Container Indicators will appear onthe display. To continue using the machine temporarily whilewaiting for the Service Technician, press any key (up to 100additional copies can be made). B. Steady Maintenance, and TonerWaste Container Indicators Upon reaching the 100 copies, themachine stops, and will not allow further operation until the TonerWaste Container is replaced. Replace the Toner Waste Container.(Refer to Section 2.2.5.of the Service Manual)

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2.6.

Lubrication Point List

This information is used for routine Preventive Maintenance (PM)calls to ensure the highest degree of reliability. Inspect thefollowing areas, and lubricate as required. The inspection intervalis usually 120K copies, or more, however the interval may bereduced due to environmental conditions. Ref. No. Automatic DuplexUnit Mechanical Parts Grease Lubrication Point

Pinch Timing Roller

712

KS-660 Bias Transfer Bushing

709

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2.7.

Updating the Firmware

The Quickest, and Most Easiest Method of Updating the Firmwareis to use the Network Firmware Tool (FUP) using Ethernet LAN Port,and a Crossover Cable. The Network FUP Tool version must be 3.XX,or higher, and it can be found on the Panasonic Document ManagementSystem CD-ROM included with the main unit, or on the CD-ROMincluded with the PCL, or PS/PCL options. Refer to the FirmwareUpdate Operation Instructions, Service Notes (8.1.) for additionaldetails.

2.7.1.

Firmware Configuration

A. Hardware Configuration This machine is controlled by two (2)CPUs which are located on the System Control (SC) PC Board, and theScanner Printer Control (SPC) PC Board.

SC PC BoardOn Board PC Ethernet Port PC USB Port Slot 1 FRM PCB8 MB CPU F-ROM 4 MB

Standard Confi uration g (A) (1) Program 4 MB

With PCL Option Confi uration g (B) (2) Program 4 MB

With PS Option Confi uration g (D) (5) Program 4 MB

(E) 8MB (6) Program (a) 4 MB (7) Font 4 MB (b)

Flash Memory Card 4 MB or 8 MB

Slot 2

Not Used

SPC PC Board F-ROM CPU 512 KB

Scanner Control Program Printer Control Program

B. SC PC Board Firmware The 4 MB Program Memory (F-ROM) isintegrated on the SC PCB. An Optional Expansion 8 MB Program Memory(FRM8 PCB) can be installed into SLOT 1. The Firmware to be writteninto the 4 MB onboard, and the 8 MB of SLOT 1 depends upon theconfiguration of the Standard, PCL, or PS Options. (1) Standard TheStandard Program (1) is only written into the 4 MB onboard, whichis assigned as ROM Code (A). (2) For PCL Option The PCL ControlProgram (2) must be written into the 4 MB onboard, which isassigned as ROM Code (B). The PCL Control Program (3), and PCL Fontdata (4) are written into the 8 MB in the SLOT 1. The Firmware (3),and (4) are assigned as ROM Code (C). When using 8 MB Flash MemoryCard, the 8 MB Program (C) can be written onto one card.

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When using 4 MB Flash Memory Card, the 8 MB program (C) must bedivided onto 2 cards, one 4 MB card for the PCL Control Program(3), and one 4 MB card for the PCL Font data (4). (3) For PS OptionThe PS Control Program must be written into the 4 MB onboard, whichis assigned as ROM Code (D). The PS Control Program (6), and (7)are written into the 8 MB in the SLOT 1. Both Firmwares (6), and(7) are assigned as ROM Code (E). When using 4 MB Flash MemoryCard, the 8 MB program (E) must be divided onto 2 cards, one 4 MBcard for the PS Control Program (6), and one 4 MB card for the PSControl Program (7). C. SPC PC Board Firmware The 512 KB ProgramMemory (F-ROM) is integrated on the SPC PCB. The Programs forScanner Control, and Printer Control are saved on the Board. TheFirmware is transferred as Serial Data from the SC PCB. D. FirmwareUpdating Ports Three (3) types of Ports are available for updatingthe firmware. (1) Ethernet LAN Port (The Quickest, and Most EasiestMethod) The machine's Firmware can be updated from a PC via LocalArea Network (LAN). Refer to the Firmware Update OperationInstructions, Service Notes (8.1.) for additional details. (2) USBPort (Alternate) The machine's Firmware can be updated from a PCvia USB Port. The Master Firmware Card can also be created from aPC using the USB Port. Refer to the Firmware Update OperationInstructions, Service Notes (8.1.) for additional details. (3)Flash Memory Card (Alternate) The machine's Firmware can be updatedusing the Master Firmware Card. The Master Firmware Card can becreated by copying the Firmware from an existing machine's SC PCBusing a 4 MB, or 8 MB Flash Memory Card. To update the SC, SPC, andPNL PCB, 3 Flash Memory Cards are required for the Standardconfiguration, or 5 Flash Memory Cards for the PCL, or PS/PCLconfiguration.

2.7.2.

Updating through a LAN Port (The Quickest, and Most EasiestMethod)

The firmware code can be easily updated when the main unit isconnected to a LAN. The Network Firmware Update Tool can also beused by connecting to the machine using a crossover cable, if theunit is not connected to a LAN. 1) Install the Network FirmwareUpdate Tool to your PC The option CD-ROM includes the NetworkFirmware Update Tool, and the Main Unit Firmware Code. Please referto the following Operating Instructions to install the NetworkFirmware Update Tool. The installation password is "workio".Operating Instructions: \xFirmware\Tools\NwFirmup\NwFirmup OI.pdf(Refer to the NW Firmware Update Tool OI on the CD) Setup:\xFirmware\Tools\NwFirmup\Setup\Setup.exe 2) Preparing the FirmwareCode Double click the appropriate Destination Shortcut Batch File,and copy the Firmware Code File on the CD-ROM to the Firmware DataFolder in your PC. Note that the files in the Archive will beextracted automatically into the designated folder when theArchived file (.exe) is Double-clicked.

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Example: From: Destination Shortcut Batch File: D:(CD-ROM Drive)\ xFirmware \ USA.bat Firmware Code File:DP-8016_8020_PU_xxxxxx.exe To: Firmware Data Folder: C:\ Panasonic\ Panasonic-FUP \ Data 3) Preparing the Main Unit for the FirmwareUpgrade Make sure the unit's Key Operator Password is the same asthe tool's password. Make sure the unit is in an idle state (e.g.not making copies, not printing, etc.). 4) Upgrading the MainUnit's Firmware Code Start the Network Firmware Update Tool, andselect the following Firmware Code Folders in theC:\Panasonic\Panasonic-FUP\Data folder, and then follow the displayinstructions to upgrade the Main Unit's Firmware Codes.ParentFirmware File Folder \ DP-8016_8020_PU_xxxxxx Sub Firmware FileFolder Transferring Order 1 1 1 2

\ SC_STD \ DP-LL80AxVxxxxx_xx \ SC_PCL \ DP-LL80BxVxxxxx_xx \SC_PS \ DP-LL80DxVxxxxx_xx \ SPC \ LL80-SPCAxVxxxxxx

When you select the Parent Folder, the following Firmware Typewindow appears. Proper Sub File Folders are selected automaticallyby selecting the Firmware Type. The transferring order is set upautomatically.

Note: 1. Manual mode must be used, when updating the designatedversion of the firmware, or changing the type of the firmware.Please refer to the Section 2.2, "Setting up the Network FirmwareUpdate Tool, File Selection Tab" of the Operating Instructions. 2.While updating the firmware code, the display may become garbled,however, it will return to normal upon completion of the firmwareupdate. 3. If the firmware update fails, and the unit does not bootup, the Network Firmware Update Tool will not be able to transferthe firmware code. If this occurs, please refer to the next section"Updating through the USB Port", and use the Local Firmware UpdateTool to recover the unit. 4. The suffix "_xx" for the Folder Name,or File Name may not exist depending on the destinationlocation.

2.7.3.

Updating through the USB Port (Alternate Method)

If the device is not connected to the LAN, upgrade the firmwarecode using the USB Port. 1) Install the Local Firmware Update Toolto your PC The option CD-ROM includes the Local Firmware UpdateTool, and the Main Unit Firmware Code. Please refer to thefollowing Operating Instructions to install the Local FirmwareUpdate Tool. Operating Instructions: \xFirmware\Tools\Firmup\FIRMUPOI.pdf (Refer to the Local Firmware Update Tool OI on the CD)Setup: \xFirmware\Tools\Firmup\Setup\Setup.exe 50Ver. 1.0 OCT2006

DP-8020E/8020P/8016P

2) Preparing the Firmware Code Double click the appropriateDestination Shortcut Batch File, and copy the Firmware Code File onthe CD-ROM to the Firmware Data Folder in your PC. Note that thefiles in the Archive will be extracted automatically into thedesignated folder when the Archived file (.exe) is Double-clicked.Example: From: Destination Shortcut Batch File: D:(CD-ROM Drive) \xFirmware \ USA.bat Firmware Code File: DP-8016_8020_PU_xxxxxx.exeTo: Firmware Data Folder: C:\ Panasonic \ Panasonic-FUP \ Data 3)Preparing the Main Unit for the Firmware Upgrade Important: DO NOTconnect the USB Cable yet. Enter into Test Mode F9-07-01 to enablethe unit to accept the programming code from the USB Port. Nowconnect the USB Cable between the Unit, and PC. 4) Upgrading theMain Unit's Firmware Code Start the Local Firmware Update Tool, andselect the following Firmware Code Parent File Folder in theC:\Panasonic\Panasonic-FUP\Data folder, and select the FirmwareCode Type then follow the display instructions to upgrade the MainUnit's Firmware Codes. You must process each firmware fileseparately in this manner, and sequence.Parent Firmware File Folder\ DP-8016_8020_PU_xxxxxx Sub Firmware File Folder Firmware FileTransferring Order 1 1-1 1-2 1-3 1-1 1-2 1-3 2

\ SC_STD \ DP-LL80AxVxxxxx_xx DP-LL80AxVxxxxx_xx.bin \ SC_PCL \DP-LL80BxVxxxxx_xx DP-LL80BxVxxxxx_xx.bin \ SC_PS \DP-LL80DxVxxxxx_xx \ SPC \ LL80-SPCAxVxxxxxxDP-LL80CxVxxxxxa_xx.binDP-LL80CxVxxxxxb.bin DP-LL80DxVxxxxx_xx.bin DP-LL80ExVxxxxxa_xx.binDP-LL80ExVxxxxxb.bin LL80-SPCAxVxxxxxx.bin

When you select the Parent Folder, the following Firmware Typewindow appears. Proper Firmware Files are selected automatically byselecting the Firmware Type. The transferring order is set upautomatically.

Note: 1. While updating the firmware code, the display maybecome garbled, however, it will return to normal upon completionof the firmware update. 2. Please refer to the service manual foradditional details. 3. The suffix "_xx" for the Folder Name, orFile Name may not exist depending on the destination location.

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2.7.4.

Updating the Firmware using the Master Firmware Card (Alternatemethod)

1. Before starting, print the F5/F6 Parameters List (CopyService Mode F9-03-00). 2. Turn the Power Switch on the Right sideof the machine to the OFF position. (During a Lightning Storm, toprevent electrocution disconnect the Telephone Line Cable firstbefore unplugging the AC Power Cord, if the Fax Option isinstalled.) 3. Install the appropriate Master Firmware Card intothe machine. 4. Turn the Power Switch on the Right Side of themachine to the ON position. 5. Press FUNCTION, ORIGINAL SIZE keys,and then Key 3 on the keypad sequentially. 6. Perform the CopyService Mode F9-07-00 (Update From Master Card). 7. The firmware iscopied into the machine. 8. After the update is completed, themachine reboots itself, and returns to standby. 9. Turn the PowerSwitch on the Right side of the machine to the OFF position. 10.Remove the Master Firmware Card from the machine. 11. Turn thePower Switch on the Right Side of the machine to the ON position.12. Reprogram the F5 & F6 Parameters according to the listsprinted in Step 1 above if the settings are other than factorydefault. Note: After the update is completed, the machine rebootsitself, and returns to standby mode. Repeat the above steps ifthere are additional firmware code files to be updated. Confirmthat the update was successfully completed by checking the FirmwareVersion with F9 Parameters F9-02-xx. Caution: If the unit does notboot up properly in step 8, refer to Service Manual 3.7.8.(Firmware Emergency Recovery) 3.7.4.1. Creating a Master FirmwareCard A. Utilizing the Firmware Update Kit 1) Install the LocalFirmware Update Tool to your PC The option CD-ROM includes theLocal Firmware Update Tool, and the Main Unit Firmware Code. Pleaserefer to the following Operating Instructions to install the LocalFirmware Update Tool. Operating Instructions:\xFirmware\Tools\Firmup\FIRMUP OI.pdf (Refer to the Local FirmwareUpdate Tool OI on the CD) Setup:\xFirmware\Tools\Firmup\Setup\Setup.exe 2) Preparing the FirmwareCode Double click the appropriate Destination Shortcut Batch File,and copy the Firmware Code File on the CD-ROM to the Firmware DataFolder in your PC. Note that the files in the Archive will beextracted automatically into the designated folder when theArchived file (.exe) is Double-clicked. Example: From: DestinationShortcut Batch File: D:(CD-ROM Drive) \ xFirmware \ USA.batFirmware Code File: DP-8016_8020_PU_xxxxxx.exe To: Firmware DataFolder: C:\ Panasonic \ Panasonic-FUP \ Data 3) Preparing the MainUnit for the Programming Master Firmware Card Important: DO NOTconnect the USB Cable yet. 1. Turn the Power Switch on the Rightside of the machine to the OFF position. (During a Lightning Storm,to prevent electrocution disconnect the Telephone Line Cable firstbefore unplugging the AC Power Cord, if the Fax Option isinstalled.) 2. Insert/Remove the Flash Memory Card (4 MB, or 8 MB)into/from the machine. 52Ver. 1.0 OCT 2006

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3. Turn the Power Switch on the Right Side of the machine to theON position. 4. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3on the keypad sequentially. 5. Perform the Update Program Card ModeF9-09 (Update Program Card). The unit is now ready to accept thefirmware code from the USB Port. Now connect the USB Cable betweenthe Unit, and PC. (Refer to the Local Firmware Update Tool OI onthe CD) Repeat the above steps if there are additional masterfirmware cards to be programmed. B. Copying the Firmware from anExisting Machine using a Flash Memory Card (4 MB, or 8 MB) 1. Turnthe Power Switch on the Right side of the machine to the OFFposition. (During a Lightning Storm, to prevent electrocutiondisconnect the Telephone Line Cable first before unplugging the ACPower Cord, if the Fax Option is installed.) 2. Install a FlashMemory Card (4 MB, or 8 MB) into the machine. 3. Turn the PowerSwitch on the Right Side of the machine to the ON position. 4.Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypadsequentially. 5. Perform the Copy Service Mode F9-08 (ProgramBackup). 6. The firmware is copied into the Flash Memory Card. 7.After the backup is completed, press "STOP" first, and then press"FUNCTION" + "CLEAR" keys simultaneously to return to standby. 8.Turn the Power Switch on the Right side of the machine to the OFFposition. 9. Remove the Master Firmware Card that you just createdfrom the machine. 10. Turn the Power Switch on the Right Side ofthe machine to the ON position. 11. Use this Master Firmware Cardto update the firmware on other machines. 3.7.4.2. Erasing theMaster Firmware Card 1. Turn the Power Switch on the Right side ofthe machine to the OFF position. (During a Lightning Storm, toprevent electrocution disconnect the Telephone Line Cable firstbefore unplugging the AC Power Cord, if the Fax Option isinstalled.) 2. Install the Master Firmware Card into the machine.3. Turn the Power Switch on the Right Side of the machine to the ONposition. 4. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 onthe keypad sequentially. 5. Perform the Service Mode F9-09 (UpdateProgram Card). 6. After the Flash Memory Card is erased, machineprompts READY TO PROGRAM PRESS SET TO START. Press STOP. 7. Press"STOP" first, and then press "FUNCTION" + "CLEAR" keyssimultaneously to return to standby. 8. Turn the Power Switch onthe Right side of the machine to the OFF position. 9. Remove theblank Flash Memory Card from the machine. 10. Repeat from Step 2above if you are erasing another Master Firmware Card.

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2.7.5.

User Authentication Function Confirmation (SpecifiedDestinations only)

If your customer requires User Authentication, and/or Via FaxServer, setup the feature(s) by referring to the OperatingInstructions (For User Authentication).

2.7.6.

Notice after installing the HDD option

After the Hard Disk Drive Unit is installed, to prevent a ScanDisk Function from being performed (similar to Windows OS when thepower is abruptly interrupted), it is important to follow the stepsequence below when turning OFF the Power Switch on the machine. 1.If the machine is in the "ENERGY SAVER (Shutdown Mode)", you mayturn the Power Switch on the Right Side of the machine to the OFFposition. If it is not in the "ENERGY SAVER (Shutdown Mode)",continue to step 2 below. 2. Press "FUNCTION", and "ENERGY SAVER"keys simultaneously first. 3. Wait approximately 10 seconds whilethe machine writes the closing status onto the Hard Disk DriveUnit, and advances into ENERGY SAVER MODE. 4. Turn the Power Switchon the Right side of the machine to the OFF position. 5. Unplug theAC Power Cord. (During a Lightning Storm, to prevent electrocutiondisconnect the Telephone Line Cable first before unplugging the ACPower Cord, if the Fax option installed.) 6. After finishing theinstallation of the Hard Disk Drive, please go over the above PowerDown procedure with the customer to avoid the Scan Disk Functionfrom being performed (indicated by SCANNING HARD DISK message onthe display), and customer inquiries related to abrupt Power Off.7. Reconnect the Telephone Line Cable if it was disconnected.

2.7.7.

Firmware Emergency Recovery

The easiest method to recover the firmware in an EmergencyRecovery routine is to either use the Local Firmware Update Toolsoftware by selecting the Independent File method, or using theMaster Firmware Flash Card method (2 Flash Cards required).Whichever method you select, it is easier to restore the machine'sfirmware to the Standard (AAV) Type first as it only requires 2files to bring the machine to initial working condition. (Installthe files in this order: SC, and SPC). After recovering, ifoptional PCL, or PS/PCL firmware is required, use the NetworkFirmware Update Tool, or the Local Firmware Update Tool to updatethe firmware to the required level. If the unit does not boot upproperly, follow the steps below: 1. Turn the power Off (use thepower switch on the right side of the unit). - Before proceeding tothe next step, you must prepare either the Local Firmware UpdateTool, or create the Master Firmware Flash Cards (read theappropriate sections first). - If using the Master Firmware Card,insert the Master Firmware Flash Cards in the unit. 2. Turn thepower On while holding the ENERGY SAVER key. 3. When the green lampon the front panel turns On, release the ENERGY SAVER key. - Ifusing the Master Firmware Card, the unit will start updating theFirmware code files automatically. The unit is now ready to acceptthe firmware code from the USB Port, or Master Firmware Card.Repeat the above steps if there are additional firmware code filesto be updated.

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2.7.8.

Firmware VersionSC :

DP-LL80 A A Vxxxxx (a) PU (AU) Destination Code (Fax) AU :USA/Canada AB : UK Destination Code (Copier) PU : USA/Canada PB :UK Division Soft (When it is divided into (a) and (b)) FirmwareVersion (V1xxxx) Language Code A : A-English, C-French &Spanish c : French, German, Italian, Dutch, Portuguese, Spanish,English & Greek d : French, German, Swedish, Norwegian, Danish,Finnish, Turkish & English e : French, German, English, Polish,Hungarian, Czech & Russian j : English & Korean k : English& Taiwanese n : English & Chinese Firmware Type A :Standard B, C, D, E : Optional Model Number

SPC

LL80- SPC

A A Vxxxxx Firmware Version (V1xxxx) AA: Fixed SPC

Model Number

55Ver. 1.0 OCT 2006

2.8.

Ver. 1.0

When the following items are replaced or cleaned, performadjustments in the correct order.

Adjustment Toner Spill Tray Clean

No.

Work

Part Item 1 1 1 1 1 2

Process Optics Unit Clean Clean

Remark

Copy Quality Adjustment Procedure (Order)

561 2 3 4 2 1 2 1 1 2 3 3 1

1 2 3 4 5 6 7 8 5 3 4 2 4 1 6 4 5 3 5 2

Installation Main Cleaning Optics Process Unit Toner Spill TrayReplace Scanning Lamp Platen Glass OPC Drum Developer

LSU Image PWM OPC Print LSU PWM Density TDC Adj. Counter PatternF5/F6 Adj. F6-49 Adj. Adj. F6-39 (Note 4) (Note 1) Reset Print/50/51 F8-09 (Note 3) F8-14 F8-18 (Note 2) 4 3 1 2 3 2 3 2 2 3 2 21 5 4 3 2 3 1

OPC Drum & Developer

10 11

Corona Wire Process Unit

Toner Density Sensor

Replace Developer

13 14

LSU SC PC Board

Input F5/F6 Parameter

DP-8020E/8020P/8016P

OCT 2006

DP-8020E/8020P/8016P

Note: 1. Print F5/F6 1) Press FUNCTION, ORIGINAL SIZE, and 3keys sequentially to enter the Service Mode. 2) Press the "9" keyto enter the F9 Mode (Unit Maintenance). 3) Press the "START" key.4) Press "3", and "SET" keys. 5) Press "V", or "/\" arrow keys toselect "00 F5/F6 PARAMETERS", and press "SET" key. 6) Prints thememory contents of the F5, and F6 modes. 2. Contrast Adjusting 1)Press FUNCTION, ORIGINAL SIZE, and 3 keys sequentially to enter theService Mode. 2) Press the "2", and the "START" keys to enter theF2 Mode (Single Copy Test). 3) Set the exposure to the centerposition. 4) Set the machine to TEXT / PHOTO Mode. 5) Make a copyof Test Chart 53/54 with gray scale (P/N: FQ-SJ1011), and comparethe density to the chart shown below. If it is withinspecification, skip to step (14). a. Gray scale A should not bevisible. b. Gray scale 2 should be clearly visible.A

Not visible (Not visible, or hardly visible) Clearly visible

. . . . . . . . . . .. . . . . . 1 . . .2 3

6) Press the "STOP" key to exit the F2 Mode (Single Copy Test).7) Press the 6, and the "START" keys to enter the F6 Mode (AdjustParameters). 8) Enter F6-50 Mode (T/P Mode Image Density). 9) Pressthe "SET" key to highlight the current value. 10) Enter a new value(up to 3-digits). Note: The RESET key is used to change to aNegative, or Positive (+/-) value. (+) : Lighter (-) : Darker 11)Press the SET, and STOP keys. 12) Enter F2 Mode (Single Copy Test).13) Make a copy to confirm the adjustment. Note: Repeat Steps (3)to (10) until desired density is attained. F6-49 : T Mode ImageDensity (Text) F6-51 : P Mode Image Density (Photo) 14) PressFUNCTION, and CLEAR keys simultaneously to exit the ServiceMode.

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3. PWM Adjustment 1) Ensure that Ledger / A3 Size Paper isloaded in one of the Trays, and pull out the remaining trays(including the bypass tray) to disable them. 2) Press FUNCTION,ORIGINAL SIZE, and 3 keys sequentially to enter the Service Mode.3) Press the "8" key to enter the F8 Mode (Service Adjustment). 4)Press the "START" key. 5) Press the "1", "8", and "SET" keyssequentially to enter the F8-18 "C18 PRT PWM ADJ. PTN.". 6) Pressthe "START" key to begin the LSU PWM Pattern Printing. Sample: 4gray patches are visible in the illustration, the value of theuppermost patch position is "+2" in our example.

(-5)

(0) +2

(+5)

In our sample, 4 patches are visible.Test Pattern

7) Press the "STOP" key. 8) Press the "6", and the "START" keysto enter the F6 Mode (Adjust Parameters). 9) Select "39 LSU UnitPWM ADJUST". 10) Press "SET" button, and enter the value of thegray patch, as established in Step (6). 4. LSU Adjustment Refer to2.9.

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2.9.

Adjusting the Printer Registration, LSU Image Side to Side

When installing the Paper Tray option, the following LSU ImageSide to Side adjustment must be performed. The Printer registrationis adjusted at the factory. If copy image is abnormal, specially inthe Rotation Copy mode, adjust it by the following procedure.

2.9.1.

Printer Registration

1. Insert Ledger, or A3 size paper into the 1st tray, and changethe tray setting to the appropriate paper size. Empty, or pull outall the remaining trays (including the bypass tray) to disablethem. 2. Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on thekeypad sequentially. 3. Perform the Service Mode F1-03 (Print TestPattern 1). 4. Check the gap of the print pattern from the paperedge, refer to the Figure below. 5. Perform the Service Mode F6-04(Printer Registration) to adjust the gap to be 5 mm. 6. If the gapis less than 5 mm, input a (-) value. If more than 5 mm, input a(+) value. 7. Press "STOP" first, and then press "FUNCTION" +"CLEAR" keys simultaneously to return to standby. Two lines areprinted on the top (Lead edge). For Ledger or A3, place asPortrait. For Letter or A4, place as Landscape. 5 mm Top (Leadedge) Two lines are printed

5 mm

Two lines are printed

2.9.2.

LSU Image Side to Side Adjustment for the Tray

1. Insert paper into the 1st tray, and change the tray settingto the appropriate paper size. Empty, or pull out all the remainingtrays (including the bypass tray) to disable them. 2. PressFUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypadsequentially. 3. Perform the Service Mode F1-03 (Print Test Pattern1). 4. Check the gap of the print pattern from the paper edge,refer to the Figure above. 5. Perform the Service Mode F6-10 toF6-14, to adjust the gap to be 5 mm. 6. If the gap is less than 5mm, input a (+) value. If more than 5 mm, input a (-) value. 7.Proceed the above steps for other Tray. 8. Press "STOP" first, andthen press "FUNCTION" + "CLEAR" keys simultaneously to return tostandby.

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2.9.3.

LSU Image Side to Side Adjustment for the ADU

1. Insert paper into the 1st tray, and change the tray settingto the appropriate paper size. Empty, or pull out all the remainingtrays (including the bypass tray) to disable them. 2. PressFUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypadsequentially. 3. Perform the Service Mode F1-06 (Print Test Pattern4). 4. Check the gap of the print pattern from the paper edge,refer to the Figure above. 5. Perform the Service Mode F6-16 (ADUSide Adjust), to adjust the gap to be 5 mm. 6. If the gap is lessthan 5 mm, input a (+) value. If more than 5 mm, input a (-) value.7. Press "STOP" first, and then press "FUNCTION" + "CLEAR" keyssimultaneously to return to standby.

2.9.4.

100% Read Adjustment

1. Place the Original Document on the Platen Scanner. 2. InsertLedger, or A3 size paper into the 1st tray, and change the traysetting to the appropriate paper size. Empty, or pull out all theremaining trays (including the bypass tray) to disable them. 3.Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypadsequentially. 4. Perform the Service Mode F2 (Single Copy Test). 5.Check the Image size of the Copy, and the Original as Portrait. 6.Perform the Service Mode F6-00 (Adj 100% Side-Side Read), to adjustfor an identical vertical (side-to-side) size ratio. 7. If theimage is smaller than the Original, input a (+) value. If biggerthan the Original, input a (-) value. 8. Perform the Service ModeF6-01 (Adj 100% Lead-Tail Read), to adjust for an identicalhorizontal (top-to-bottom) size ratio. 9. If the image is smallerthan the Original, input a (+) value. If bigger than the Original,input a (-) value. 10. Press "STOP" first, and then press"FUNCTION" + "CLEAR" keys simultaneously to return to standby.Note: This is for size adjustment, and does not adjustpositioning.

2.9.5.

Original Registration & CCD Read Adjustments

1. Place the Original Document on the Platen Scanner. 2. InsertLedger, or A3 size paper into the 1st tray, and change the traysetting to the appropriate paper size. Empty, or pull out all theremaining trays (including the bypass tray) to disable them. 3.Press FUNCTION, ORIGINAL SIZE keys, and then Key 3 on the keypadsequentially. 4. Perform the Service Mode F2 (Single Copy Test). 5.Check the Image size of the Copy, and the Original as Portrait. 6.Perform the Service Mode F6-03 (Original Registration), to adjustthe platen original registration detection timing. 7. If the gap issmaller than the Original, input a (-) value. If bigger than theOriginal, input a (+) value. 8. Perform the Service Mode F6-53 (CCDRead Position Adj), to adjust the CCD Read side position. 9. If thegap is smaller than the Original, input a (+) value. If bigger thanthe Original, input a (-) value. 10. Press "STOP" first, and thenpress "FUNCTION" + "CLEAR" keys simultaneously to return tostandby.

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2.9.6.

ADF 100% Image 1-Sided Adjustment

1. Place the Original Document on the ADF. 2. Insert Ledger, orA3 size paper into the 1st tray, and change the tray setting to theappropriate paper size. Empty, or pull out all the remaining trays(including the bypass tray) to disable them. 3. Press FUNCTION,ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially. 4.Perform the Service Mode F2 (Single Copy Test). 5. Check the Imagesize of the Copy, and the Original as Portrait. 6. Perform theService Mode F6-93 (ADF 100% Image 1-Sided), to adjust for anidentical vertical (side-to-side) magnification for 1-sided scan.7. If the image is smaller than the Original, input a (+) value. Ifbigger than the Original, input a (-) value. 8. Press "STOP" first,and then press "FUNCTION" + "CLEAR" keys simultaneously to returnto standby. Note: This is for size adjustment, and does not adjustpositioning.

2.9.7.

ADF Original Read Edge & ADF Main Scan Adjustments

1. Place the Original Document on the ADF. 2. Insert Ledger, orA3 size paper into the 1st tray, and change the tray setting to theappropriate paper size. Empty, or pull out all the remaining trays(including the bypass tray) to disable them. 3. Press FUNCTION,ORIGINAL SIZE keys, and then Key 3 on the keypad sequentially. 4.Perform the Service Mode F2 (Single Copy Test). 5. Check the Imagesize of the Copy, and the Original as Portrait. 6. Perform theService Mode F6-91 (Original Read Edge ADF), to adjust for the ADFOriginal Read Edge detection timing. 7. If the gap is less than theOriginal, input a (+) value. If bigger than the Original, input a(-) value. 8. Perform the Service Mode F6-90 (ADF Read Main ScanPos.), to adjust for the ADF horizontal image read start position.9. If the gap is less than the Original, input a (+) value. Ifbigger than the Original, input a (-) value. 10. Press "STOP"first, and then press "FUNCTION" + "CLEAR" keys simultaneously toreturn to standby.

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2.9.8.

Double Exposure Lead, and Side Edge Adjustments

Caution: Confirm that the Scanning Pad is installed, and alignedcorrectly on the ADF/i-ADF prior to making any adjustments. (Referto the ADF/i-ADF Installation Instructions in Sect. 8.11., or8.12.of the Service Manual) 1. Place a Business Card, Driver'sLicense, Insurance Card, etc. (Invoice size, or smaller) on thePlaten Glass as illustrated.Driver's License

Platen

2. Insert Letter, or A4 size paper into the 1st Paper Tray, oronto the Sheet Bypass, and change the tray settings to theappropriate paper size. 3. Make a copy using the Double ExposureCopy Mode. 4. Check the Copy Image. a. For a Horizontal Black Linein the Center, adjust the Service Mode F6-63 (Lead Edge ReadTiming) by following the steps below. b. For a Vertical Black Lineat the Leading Edge, adjust the Service Mode F6-64 (Side Edge ReadAdjust

Panasonic DP-8020e Service Handbook - [PDF Document] (2024)

References